PERSONAL DATA PROTECTION NOTICE
This Disclosure Notice has been prepared in order to inform you, pursuant to the Personal Data Protection Law No. 6698 (“KVKK”), regarding the personal data processed within the scope of the ControlBubble WhatsApp Automation Platform, website, panel, and related services provided by ControlBubble.
1. Identity of the Data Controller
Pursuant to the KVKK, your personal data may be processed by ControlBubble (“Company”), acting as the data controller, within the scope explained below.
2. Personal Data Processed
Within the scope of the services provided by the Company, the following personal data may be processed:
- Identity Information: Name, surname
- Contact Information: Phone number, email address
- Customer Transaction Information: Requests, complaints, support records, form contents
- Transaction Security Information: IP address, session information, device and browser data
- Marketing Information: Campaign preferences, commercial communication consent status
- Message and Usage Information: Transaction records relating to platform use, log data, and integration information
3. Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
- Providing, operating, and improving ControlBubble services,
- Receiving demo requests and carrying out communication processes,
- Performing membership, account creation, and user verification processes,
- Carrying out technical support, customer satisfaction, and request/complaint management processes,
- Providing message automation, campaign management, reporting, and integration services,
- Carrying out invoicing, acco